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Today, I called your company and had the pleasure of talking. My computer was just running slow and I was extremely frustrated. The technicians provided some quick fixes that I could do on my end so I didnt have to call and waste your time with issues I could resolve. The technicians didnt hesitate to teach me and was easy to understand. You dont know how grateful I am and have plenty of women that could use your services and I will be sure to recommend your company.
I am not what could be described as "computer literate". The tech was very patient with me, and walked me through everything he did step by step. He was able to fix the problem and it seems my computer is working well now. At no time did he seem impatient with my lack of knowledge, and i appreciate that very much. I would like you to personally thank the technician as well.