supportplans

Support Plans

Compare Products

Base
Gold
Platinum

Validity

One Issue only
1 Year Unlimited support
2 Years Unlimited Support

Premium Suite

Smart Care 30 Days Trial
Complete AnswersBy PC Suite
Complete AnswersBy PC Suite

Priority Support

Not Available
Not Available
Available

Remote Helpdesk

Available
Available
Available

Resolution Guarantee**

Not Available
Available
Available

Devices

1 Device
All external peripherals and other devices
Gold Devices + IOT devices

Price

$129.99

$199.99

$299.99

**Refer to the terms and conditions for more details.

Our Products

Base

Validity

One Issue only

Premium Suite

Smart Care 30 Days Trial

Priority Support

Not AvailableNo

Remote Helpdesk

AvailableYes

Resolution Guarantee**

Not AvailableNot Available

Devices

1 Device

Price

$129.99

Gold

Validity

1 Year Unlimited support

Premium Suite

Complete AnswersBy PC Suite

Priority Support

AvailableNot Available

Remote Helpdesk

AvailableAvailable

Resolution Guarantee**

AvailableAvailable

Devices

All external peripherals and other devices

Price

$199.99

Platinum

Validity

2 Years Unlimited Support

Premium Suite

Complete AnswersBy PC Suite

Priority Support

AvailableAvailable

Remote Helpdesk

AvailableAvailable

Resolution Guarantee**

AvailableAvailable

Devices

Gold Devices + IOT devices

Price

$299.99

**Refer to the terms and conditions for more details.