Device is not ready reading a CD/DVD Rom or drivers missing in device manager

  1. Try uninstalling any and all burning software if applicable, 
  2. Go to start settings Control panel, system, device manager, uninstall any CDROM/DVD rom devices located there.  
  3. Reboot the PC and see if it can read any cd's... Srcd's etc.  
  4. If that fails try start, run, regedit,
  5. (Windows 2k/XP): HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  6. ( Win 9x ) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\{4d36e965-e325-11ce-bfc1-08002be10318}
  7. Delete all values for upper and lower filters.
  8. Failing that, see if you can boot to a cd from outside of windows, aka SRCD's or OS CD.
  9. If that works, Windows repair install.
  10. If that fails, Reseat the drive cables and / or try moving the cable to a different controller on the board.
  11. If that also fails, RPL the drive or have customer purchase new drive if out of warranty.

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