How to Disable Autoplay of Audio CDs and USB Drives in Windows XP?

Instructions:

  1. Click on Start Menu \ Run and type in: gpedit.msc

  2. You will see the Group Policy window. You should select Administrative Templates \ System in the tree view:

  3. You will see an item in the right side pane called "Turn off Autoplay"

  4. Double click the item, and set the radio button to Enabled, and change the "Turn off Autoplay on" to All Drives.

  5. Now you should be safe from the autoplay monster.

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Device is not ready reading a CD/DVD Rom or drivers missing in device manager

Instruction:
  1. Try uninstalling any and all burning software if applicable, 
  2. Go to start settings Control panel, system, device manager, uninstall any CDROM/DVD rom devices located there.  
  3. Reboot the PC and see if it can read any cd's... Srcd's etc.  
  4. If that fails try start, run, regedit,
  5. (Windows 2k/XP): HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  6. ( Win 9x ) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\{4d36e965-e325-11ce-bfc1-08002be10318}
  7. Delete all values for upper and lower filters.
  8. Failing that, see if you can boot to a cd from outside of windows, aka SRCD's or OS CD.
  9. If that works, Windows repair install.
  10. If that fails, Reseat the drive cables and / or try moving the cable to a different controller on the board.
  11. If that also fails, RPL the drive or have customer purchase new drive if out of warranty.

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How to install the front Audio Plugs?

Introduction:

The most sophisticated cases, besides having front USB ports, also have plugs for microphone (mic in) and loudspeakers (or ear phones), a feature makes installing a microphone or ear phones in a PC very easy, since we don't need to take the case and look for a place into which install such peripherals (or even loudspeakers).

Detail of case with front USB ports and on-board audio jacks.

To use those plugs, your motherboard needs to have an integrated sound card (in other words, on-board sound). The installation, however, it is not as simple as it seems, and we will explain in today's column how it has to be done.

A group of seven wires leaves the plugs. At the end of each wire there is a small black connector, and, in this connector, we can read the function of the wire. You will find the following wires: Mic In (or Mic Data), Ret L, Ret R, L Out (or Ear L), R Out (or Ear R) and two Gnd (or Ground). If you watch carefully, the Ret L and L Out wires are connected to each other, the same happens between the Ret R and R Out wires. If your case also has an input plug (line in), there will be two other wires: Line In L and Line In R.

Wires of the front plugs of the case.

You have to look for the place of installation of such wires in your motherboard. This place is indicated as Audio, External Audio, Ext Audio, Front Audio, F Audio, or something like that. This place consists of a 9-pin connector, and there are two jumpers installed, making the connection of some of these pins. The exact position of this connector varies depending on the motherboard model, and you will need its manual to precisely locate it.

Place on the motherboard where the case wires have to be installed.

To install the wires, the first step is to understand the pin numbering system of the motherboard connector. There are nine pins in the connector, but the connector is considered a 10-pin one because one of the pins was removed (pin 8). The jumpers connect pins 5 and 6 and 9 and 10. As there is the space without a pin (pin 8), it is easy to discover the numbering of the other pins. Notice that the pins are oddly numbered to one side of the connector (1 to 9) and evenly numbered to the other (2 to 10).

Motherboard audio header pin-out.

Remove the jumpers. The connection of the wires must be made the following way: Mic In to pin 1; Gnd to pins 2 and 3; R Out to pin 5; Ret R to pin 6; L Out to pin 9, and Ret L to pin 10.

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Basic Troubleshooting: Modem Connectivity.

Basic Troubleshooting: Modem Connectivity 

  • Reset the Cable Modem
  • To reset your cable modem, press and hold the "reset" button, located on the front or back of your modem, for five seconds. If your modem does not have a reset button, you will need to powercycle (turn off, then on) your modem. 
  • Powercycle the Cable Modem
  • Sometimes it is necessary to shut down your cable modem connection completely when something isn't functioning properly. This is similar to restarting your computer. To powercycle your cable modem and restore connectivity, follow the directions below for your operating system. 

  • Windows Users
  • Make sure the coaxial cable is plugged securely into the modem and the wall outlet (a loose connection could result in lost block sync or slow connectivity).
  • Unplug the cable modem from the power source.
  • Leave the modem unplugged for two minutes.
  • Plug the cable modem directly into the wall outlet.
  • Wait up to approximately five minutes for the modem to regain block sync (it usually takes less than five minutes and for many people it takes less than one minute to gain block sync).
  • Check the lights on your modem to ensure the cable lights are steady.
  • If the lights are illuminated, try visiting various Web sites.
  • If the cable lights on your modem are correctly illuminated but you cannot connect to Web sites, run winipcfg or ipconfig, verify that you have obtained a valid IP address and try release/renew.
  • Try visiting various Web sites.
  • If you are unable to connect to Web sites, continue to the next step.
  • Properly shut down the computer and turn off the power by pushing the "On/Off" button on the computer.
  • Restore the power and turn on the computer.
  • Try several addresses on the Web.
  • If your cable lights are properly illuminated and release/renew - and powering your computer off and then on fails, you will need to call Technical Support.

  • Macintosh Users

    1. Make sure the coaxial cable is plugged securely into the modem and the wall outlet (a loose connection could result in lost block sync or slow connectivity)
    2. Unplug the cable modem from the power source.
    3. Leave the modem unplugged for two minutes.
    4. Shut down the computer and turn it off.
    5. Plug the cable modem directly into the wall outlet.
    6. Wait up to approximately five minutes for the modem to regain block sync (it usually takes less than two minutes and for many people, it takes less than one minute to gain block sync).
    7. Check the lights on your modem to ensure the cable lights are steady.
    8. If the lights are illuminated, try visiting various Web sites.
    9. If your cable lights are properly illuminated and powering your computer off and then on fails, you will need to call Technical Support.


Cable Modem Lights Out or Blinking

  • Cable Modem Light is Out

    • If you are having problems connecting to the Internet, check the lights on the front of your cable modem. If the light on your cable modem that indicates your cable connection is out or blinking, you will be unable to connect to the Internet. To re-establish your connection, first make sure that the coaxial cable is firmly connected to the back of the modem.
    • If the cable is firmly connected to the modem and the light is still out, try to reset the modem. To reset your cable modem, press and hold the "reset" button-- located on the front or back of your modem-- for five seconds. If your modem does not have a reset button, you will need to powercycle (turn off, then on) your modem. 
  • Cable Modem Power Light is Out

    • If the modem's power indicator light is off, check the modem's power source to ensure it is securely plugged in. Your cable modem should be plugged in and powered on 24 hours a day.
    • If the modem appears to be securely plugged in and the power indicator light is still out, try another outlet and/or power strip that you know to be in good working condition.
    • If the above still does not solve the problem, a service call may be required. 
  • Cable Modem PC Light is Out

    • If the light on the back of your computer (next to the Ethernet cable connection) and/or the light labeled "PC" on your cable modem is out while your PC is on and your operating system loaded, your network card may not be functioning correctly.
    • To troubleshoot your cable modem connection, try the following:
    • Verify that the Ethernet cable (also called "RJ-45" network cable) is properly plugged into both the cable modem and to the back of your computer. The Ethernet cable looks like a slightly enlarged phone cord. If the cable looks securely plugged in and the light on the back of your computer or your cable modem is still out, try unplugging the cable and plugging it back in from the back of the computer and the back of the cable modem. Try running the diagnostic program that came with your network card, if available. Reset or powercycle (turn off, then on) your cable modem. Shut down and restart your computer.
    • If the above still does not solve the problem, please contact Technical Support. 
  • Cable Modem Light is Blinking

    • If you are having problems receiving email or browsing the Web, you should verify that your cable modem is successfully communicating with the broadband network.
    • Your cable modem owner's manual should describe the functions to which the lights on the front of your modem correspond. Look at the front of your cable modem to ensure that the cable connection indicator light is blinking. Depending upon the type of modem you are using, this light may be labeled as status, online or cable.
    • If the corresponding light is blinking, you may need to reset the modem. To do so, press the "reset" button on the front or back of your modem. If your modem does not have a reset button, you will need to powercycle (turn off, then on) your modem.
    • If, after one or two minutes, the light on your cable modem continues to blink, a service call may be required. 
  • Cable Modem Light is Orange

    • If you are having problems connecting to the Internet, check the lights on the front of your cable modem. If the light on your cable modem labeled Status is orange, you will be unable to connect to the Internet. To re-establish your connection:

      1. Make sure that the coaxial cable is firmly connected to the back of the modem.
      2. If the cable is firmly connected to the modem and the light is still orange, try to reset the modem. To do so, unplug the modem from the power supply, or from the back of the cable modem directly, and leave it unplugged for one minute.
      3. Plug the modem back in, and allow it one or two minues to regain connection.
      4. If the light does not turn green, a service call may be required.

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DSL vs. Cable Broadband Internet

Explanation:

As we attempt to answer these mind-boggling questions and more, we will compare the two on the basis of: speed, reliability, total costs incurred, security and support.

 

Connection Speed

 

  • DSL- DSL connection speeds are often comparable with cable speeds (1-2 Mbps usually), however because they are distance sensitive, the farther you live from your service provider's central office, the slower your connection will be.
  • Cable- cable modem speeds are almost always at least 1-1.5 Mbps and sometimes faster depending on how many users are logged on.  But like DSL, there are many factors, including general Web traffic that can add to slower speeds, not just the amount of users online.

 

Reliability and Availability

 

Both cable and DSL connections pass the reliability test.  In general, both connections have good performance and are reliable, with occasionally slower speeds.

 

  • DSL- is not available in all areas, but is usually available in urban areas.  Check with your service provider to see if you can get it.
  • Cable- cable Internet is available to anyone who can receive cable television.  Check with your cable television provider to see if they also provide cable Internet.

 

The Cost of Your Connection

 

  • DSL- DSL is a little more expensive than cable.  Although self-installation is becoming easier and more cost-efficient, it is still priced a little higher.  Also, monthly service fees are slightly higher than cable on average.
  • Cable- cable wins when it comes to the price.  Based on installation and monthly service fees, cable is usually a better bet if price is an issue.

 

Security

 

Once again, DSL and cable have a tie.  With either connection, you are “always-on,” meaning your connection never shuts off even when you aren’t using the computer.  Therefore, both connections are susceptible to viruses and other evils that lurk in the depths of the Internet.  For this reason, we always suggest purchasing or downloading antivirus software and a firewall.

Support

 

  • DSL- Some DSL providers don’t have the best reputation for customer service, but they do have ample knowledge.
  • Cable- Cable Internet service providers generally have better service and will respond to customer requests faster. 

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DSL Error Code Identifications

DSL Error Code Identifications 

Error Messages 
------------------------------- 
600 An operation is pending. 
601 The port handle is invalid. 
602 The port is already open. 
603 Caller's buffer is too small. 
604 Wrong information specified. 
605 Cannot set port information. 
606 The port is not connected. 
607 The event is invalid. 
608 The device does not exist. 
609 The device type does not exist. 
610 The buffer is invalid. 
611 The route is not available. 
612 The route is not allocated. 
613 Invalid compression specified. 
614 Out of buffers. 
615 The port was not found. 
616 An asynchronous request is pending. 
617 The port or device is already disconnecting. 
618 The port is not open. 
619 The port is disconnected. 
620 There are no endpoints. 
621 Cannot open the phone book file. 
622 Cannot load the phone book file. 
623 Cannot find the phone book entry. 
624 Cannot write the phone book file. 
625 Invalid information found in the phone book. 
626 Cannot load a string. 
627 Cannot find key. 
628 The port was disconnected. 
629 The port was disconnected by the remote machine. 
630 The port was disconnected due to hardware failure. 
631 The port was disconnected by the user. 
632 The structure size is incorrect. 
633 The port is already in use or is not configured for Remote Access dialout. 
634 Cannot register your computer on the remote network. 
635 Unknown error. 
636 The wrong device is attached to the port. 
637 The string could not be converted. 
638 The request has timed out. 
639 No asynchronous net available. 
640 A NetBIOS error has occurred. 
641 The server cannot allocate NetBIOS resources needed to support the client. 
642 One of your NetBIOS names is already registered on the remote network. 
643 A network adapter at the server failed. 
644 You will not receive network message popups. 
645 Internal authentication error. 
646 The account is not permitted to log on at this time of day. 
647 The account is disabled. 
648 The password has expired. 
649 The account does not have Remote Access permission. 
650 The Remote Access server is not responding. 
651 Your modem (or other connecting device) has reported an error. 
652 Unrecognized response from the device. 
653 A macro required by the device was not found in the device .INF file section. 
654 A command or response in the device .INF file section refers to an undefined macro 
655 The macro was not found in the device .INF file section. 
656 The macro in the device .INF file section contains an undefined macro 
657 The device .INF file could not be opened. 
658 The device name in the device .INF or media .INI file is too long. 
659 The media .INI file refers to an unknown device name. 
660 The device .INF file contains no responses for the command. 
661 The device .INF file is missing a command. 
662 Attempted to set a macro not listed in device .INF file section. 
663 The media .INI file refers to an unknown device type. 
664 Cannot allocate memory. 
665 The port is not configured for Remote Access. 
666 Your modem (or other connecting device) is not functioning. 
667 Cannot read the media .INI file. 
668 The connection dropped. 
669 The usage parameter in the media .INI file is invalid. 
670 Cannot read the section name from the media .INI file. 
671 Cannot read the device type from the media .INI file. 
672 Cannot read the device name from the media .INI file. 
673 Cannot read the usage from the media .INI file. 
674 Cannot read the maximum connection BPS rate from the media .INI file. 
675 Cannot read the maximum carrier BPS rate from the media .INI file. 
676 The line is busy. 
677 A person answered instead of a modem. 
678 There is no answer. 
679 Cannot detect carrier. 
680 There is no dial tone. 
681 General error reported by device. 
682 ERROR WRITING SECTIONNAME 
683 ERROR WRITING DEVICETYPE 
684 ERROR WRITING DEVICENAME 
685 ERROR WRITING MAXCONNECTBPS 
686 ERROR WRITING MAXCARRIERBPS 
687 ERROR WRITING USAGE 
688 ERROR WRITING DEFAULTOFF 
689 ERROR READING DEFAULTOFF 
690 ERROR EMPTY INI FILE 
691 Access denied because username and/or password is invalid on the domain. 
692 Hardware failure in port or attached device. 
693 ERROR NOT BINARY MACRO 
694 ERROR DCB NOT FOUND 
695 ERROR STATE MACHINES NOT STARTED 
696 ERROR STATE MACHINES ALREADY STARTED 
697 ERROR PARTIAL RESPONSE LOOPING 
698 A response keyname in the device .INF file is not in the expected format. 
699 The device response caused buffer overflow. 
700 The expanded command in the device .INF file is too long. 
701 The device moved to a BPS rate not supported by the COM driver. 
702 Device response received when none expected. 
703 ERROR INTERACTIVE MODE 
704 ERROR BAD CALLBACK NUMBER 
705 ERROR INVALID AUTH STATE 
706 ERROR WRITING INITBPS 
707 X.25 diagnostic indication. 
708 The account has expired. 
709 Error changing password on domain. 
710 Serial overrun errors were detected while communicating with your modem. 
711 RasMan initialization failure. Check the event log. 
712 Biplex port is initializing. Wait a few seconds and redial. 
713 No active ISDN lines are available. 
714 Not enough ISDN channels are available to make the call. 
715 Too many errors occurred because of poor phone line quality. 
716 The Remote Access IP configuration is unusable. 
717 No IP addresses are available in the static pool of Remote Access IP addresses. 
718 PPP timeout. 
719 PPP terminated by remote machine. 
720 No PPP control protocols configured. 
721 Remote PPP peer is not responding. 
722 The PPP packet is invalid. 
723 The phone number, including prefix and suffix, is too long. 
724 The IPX protocol cannot dial-out on the port because the computer is an IPX router. 
725 The IPX protocol cannot dial-in on the port because the IPX router is not installed.. 
726 The IPX protocol cannot be used for dial-out on more than one port at a time. 
727 Cannot access TCPCFG.DLL. 
728 Cannot find an IP adapter bound to Remote Access. 
729 SLIP cannot be used unless the IP protocol is installed. 
730 Computer registration is not complete. 
731 The protocol is not configured. 
732 The PPP negotiation is not converging. 
733 The PPP control protocol for this network protocol is not available on the server. 
734 The PPP link control protocol terminated.. 
735 The requested address was rejected by the server.. 
736 The remote computer terminated the control protocol. 
737 Loopback detected.. 
738 The server did not assign an address. 
739 The remote server cannot use the Windows NT encrypted password. 
740 The TAPI devices configured for Remote Access failed to initialize or were not installed correctly. 
741 The local computer does not support encryption. 
742 The remote server does not support encryption. 
743 The remote server requires encryption. 
744 Cannot use the IPX net number assigned by the remote server. Check the event log. 
752 A syntax error was encountered while processing a script. 
769 : The specific destination is not reachable. (According to Microsoft this behavior may occur if the network card in your computer is not turned on [enabled].)

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Notebook battery drain procedure

Instructions:

Here are the instructions to drain the battery.

Note: This is a general procedure, it may vary for different brand and model. Please refer the product manual.

To recalibrate the battery, complete the following steps:

1. Plug in the AC adapter.
2. Allow the battery to charge until the Battery Charge light turns off, showing that the battery is fully charged.
3. After the Battery Charge light turns off, unplug the AC adapter.
4. Turn on or restart your Notebook.

Note: Steps 5 through 8 prevent your Notebook from entering Sleep mode. These steps also allow the battery to drain faster.

5. Click Start and then Control Panel.
6. Click the Power Options icon to display the Power Options Properties dialog box.
7. Click the Power Schemes tab and select the Portable/Laptop scheme.
8. From the Running on batteries column:

a. In the Turn off monitor drop-down list, select Never.
b. In the Turn off hard disks drop-down list, select Never.
c. In the System standby drop-down list, select Never.
d. In the System hibernates drop-down list, select Never.

9. Let the battery drain until your Notebook reaches Hibernation and turns off.
10. Plug in the AC adapter and restart your Notebook.
11. Return to the Power Options Properties dialog box, and re-enter your power savings settings to the desired level.

Note: Battery charging time will vary based on the initial battery charge, the type of battery, and the activity of your Notebook while charging. Your Notebook's batteries charge much faster if the Notebook is off while charging.

After performing the above steps, please reset the BIOS and perform the Power Drain. Please follow the steps to perform these steps:

Reset the BIOS:

1. Restart the notebook.
2. Tap the F2 key as soon as the manufacturer logo appears.
3. Using the arrow keys, navigate to Exit menu and select Get defaults values.
4. Navigate to Exit menu and select Save Changes and Exit.

Power Drain:

Why and how do we need do power drain in notebook?

Why:

Due to regular usage of the notebook, some static charges tend to stay in the computer Mother Board, this sometimes results in not allowing the computer to function properly.

In order to isolate the issue, we request you to perform Power Drain to discharge the static charges from the notebook capacitors:

How:

Please follow the power drain procedure.

1. Disconnect the AC Adapter.
2. Remove the Battery.
3. Hold the Power button down for 45 seconds to 1 minute.
4. Reconnect the AC adapter.
5. Turn on the Notebook power.

Try restarting the computer only with the AC power, without the battery & vice-versa.

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How to increase your Laptop’s Battery Life?

Information:

With the rise in laptop sales it is essential for laptop buyers to make sure they use their laptop batteries to the fullest and also make sure they can achieve the highest performance with the available battery. Generally most laptops claim to have 4-6 hours of battery life but in real it comes to 50% of the promised backup time because of many factors like heavy laptop usage while on battery backup, running USB Based gadgets, CD/DVD ROMs etc. You also need to make sure about some battery life saving tips because the laptop batteries generally have a life of around 1000 recharge cycles. Here is a list of some essential tips which can almost double your laptop battery life.

Screen brightness:

Almost all laptops come with the ability to dim the screen brightness. Some even come with ways to modify CPU and cooling performance. The display system takes 50% of your available battery and lower brightness would ensure you more battery life.

Power Cord:

Recharge your laptop using the power cord/adapter provided by the laptop dealer and don’t use any other local cord because they can decrease the life of your battery.

Remove your batteries When not in Use:

If you don’t use your laptop for a continuous period its recommended to remove your batteries completely from the laptop and add it back when you plan to use it. This is because laptop batteries have a limited lifetime and its generally 1000 charge cycles after which they stop offering complete backups. Even if it is not in use, the battery still drains, so you should completely remove it and store in a cool place and at a 40% charge rather than 100% charge.

Background Processes:

When you are running your laptop on batteries, avoid heavy multitasking, because processor and ram will then need more power thus making your battery drain further.

Wi-Fi:

Wi-Fi should be turned off when not in use because it drains your laptop battery in search of signals and wireless router. You can use the hardware switch available on the laptop to disable your wifi or disable it from the Network Connections option available under your Control Panel.

Disable Aero Glass:

Disable Aero Glass Feature which comes preinstalled in Windows Vista. You need to right click on your Desktop > Preferances > View Colour > Appearance > Classic Appearance and Windows Basic graphical interface > Ok , this way you can get the classic appearance which has less resource using features and helps you use less battery power.

Heat Control:

Your laptop operates more efficiently when it’s cooler.  Clean out your air vents with a cloth or keyboard cleaner.

Optimize Power Options:

Go to ‘Power Options’ in your windows Control Panel and set it up so that power usage is optimized (Select the ‘max battery’ for maximum effect).

Avoid Multitasking:

Do one thing at a time when you’re on battery.  Rather than working on a spreadsheet, letting your email client run in the background and listening to your latest set of MP3’s, set your mind to one thing only. It is important to note that it is fine running an idle program at the background but if the program is constantly doing some work like downloading or extracting a Zip  file, this is when the battery drains out.

External Drives:

USB devices (including your mouse)  drain down your laptop battery.  Remove or shut them down when not in use.  It goes without saying that charging other devices (like your iPod) with your laptop when on battery, is a like putting a wood on fire.

Battery Recharge:

Do not leave a charged battery dormant for long periods of time.  Once charged, you should at least use the battery once every two to three weeks(2 weeks is recommended). Also, do not let a Li-On battery completely discharge.

Hibernate Not Standby:

Although placing a laptop in standby mode saves some power and you can instantly resume where you left off, it doesn’t save anywhere as much power as the hibernate function does.  Hibernating a PC will actually save your PC’s state as it is, and completely shut itself down. Settings up Automatic Hibernate feature to make sure the laptop automatically saves all your running documents and applications, and hibernates when you are not using the laptop for a given amount of time is very important.

Clean Battery:

Clean your battery’s metal contacts every couple of months with a cloth moistened with rubbing alcohol.  This keeps the transfer of power from your battery more efficient.

Disclaimer: Solutions within this knowledgebase are the sole property of their respective owners.

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How-to: “Install or Uninstall Internet Explorer 11?”

How to Install/Uninstall Internet Explorer 11

Information:

If you're running Windows Vista or Windows 7 on your computer, you can install Windows Internet Explorer 11 to replace your existing version of Internet Explorer.

Resolution:

To install Internet Explorer

    1.       Go to the Download Internet Explorer 11 webpage.

2.       Select the language you want to install and your version of Windows, and then click Download.






















3.       In the File Download dialog box, click Run, and then, in the User Account Control dialog box, click Continue.
   4.     Click one of the following:
·         Restart now (recommended) (to finish the installation process now).
·         Restart later

To uninstall Internet Explorer

If you're trying to uninstall Internet Explorer because of an issue with the browser, first check to see if a solution is listed in Internet Explorer 11 Help and How-to.
The following instructions apply to both Windows 7 and Windows Vista.
5.       Click the Start button, type Programs and Features in the search box, and then click View installed updates in the left pane.
6.       Under Uninstall an update, scroll down to the Microsoft Windows section.
7.       Right-click Windows Internet Explorer 11, click Uninstall, and then, when prompted, click Yes.
8.       Click one of the following:
·         Restart now (to finish the process of uninstalling Internet Explorer 11 and restore the previous version of Internet Explorer).
·         Restart later

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How to setup email account with Outlook 2010 or later Versions


Setting up Email account in Microsoft Outlook 2010 or Later versions


  • After creating a new Outlook account, go to the File tab and click Account Settings; choose Account Settings from the drop-down menu: 

  • Click New in the Email tab: 

  • Select E-Mail Account and enter your information: 
Your Name - the name you would like the recipients of your emails to see 
E-Mail Address - your full Private Email address 

  
  • Password - password for your Private Email account
  • Once all the fields are completed, click Next. Disregard any warnings that appear and proceed to the next step.

    If you are not able to proceed, you may need to repeat the setup process. You can also try to set up the account manually. To manually set up your email account in Outlook, complete steps 1 and 2 (above), then follow the instructions below:

    1. Choose Manually configure server settings or additional server types option and click Next

  • Choose Internet E-mail and click Next

  • Enter/select the following information: 

Your Name: the name of your account in Outlook 
E-mail Address: your Namecheap Private Email email address 
Account Type: select IMAP or POP3 from the drop-down menu 
User Name: your full Namecheap Private Email email address 
Password: the password for this email account 
Require logon using Secure Password Authentication (SPA): should be unchecked 

  • Then click More Settings

  • Go to the Outgoing Server tab and select My outgoing server (SMTP) requires authentication

  • Go to the Advanced tab and enter the following Server Port numbers
  • For Port Numbers on POP3 configuration Click Here
  • For Port Numbers on IMAP configuration Click Here

  • Click OK to return to the main window. 
  • Click Test Account Settings. If the submitted information is correct, the Status column will display Completed

  • If the test was successful, click Close to return to the previous window, then click Next to finish the setup.
  • Restart outlook and check the status


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Basic troubleshooting steps for Internet Connectivity

Below specified steps can be used if you get the following error message:

  • No internet connection
  • Unable to go online
  • No network found
  • Issues with Network adapter


1.     Verify that the network adapter is being seen by the operating system:

 
Check Microsoft Windows Device Manager and look for an icon that appears as Network Adapters and see if the network card listed in Mini-PCI information table is installed:

1.     Right-click the My Computer icon and select Properties.

2.     Click the Hardware tab and press the Device Manager button. The network card should appear under Network Adapters.
Note: If the card has a exclamation mark over a yellow background, then this is an indication that the card is experiencing a problem. Go to Driver download step 5.

2.     Verify that the radio is enabled:

·          It is possible to disable the transmitter of the wireless card without Device Manager showing any problems. Most wireless cards will put an icon in the system tray (the line of icons in the lower right corner of your screen). Right click this icon and it may have a menu option to enable/turn on the wireless radio.

Use the function keys: Press Fn+F2 (This will vary for every brand and model, please check the product manual).

3.     Check the SSID (the Network name of the wireless network you are trying to connect to) and security settings:

Note: The SSID and WEP key are case sensitive.

·         The connection will fail if the SSID is incorrect.

·         The most common security setting is the use of a WEP key. This involves using a 5 digit alphanumeric key for 64bit encryption or 13 digit alphanumeric key for 128bit encryption. Some systems will only allow a hexadecimal (0-9, A-F) key of either 10 (64bit) or 26 (128bit) characters. It may be necessary to convert your alphanumeric key to a hexadecimal one in order to connect properly.

Note: It may also be necessary to temporarily disable the security features in order to check for basic connectivity.

4.     Ping the loopback address:

1.     Click Start, select Programs, select Accessories, and then click Command Prompt.

2.     Type the command, ping 127.0.0.1. This will send a message to the internal network stack on the machine. You should see a response like this:

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
Reply from 127.0.0.1: bytes=32 time<10ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milliseconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

5.     Verify that the hardware is functioning using diagnostics.

 

·          Run diagnostics on the wireless card.

 

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How to install a home printers

Description:

The most common way to install a printer is to connect it directly to your computer. This is known as a local printer. If your printer is a universal serial bus (USB) model, Windows should automatically detect it and begin installation when you plug it in.

If you're installing a wireless printer that connects to your computer over a wireless network (Wi‑Fi), you can use the Add a device wizard to install the printer. For instructions, see Connect to Bluetooth and other wireless or network devices.

If it's an older model that connects using the serial or parallel port, you might have to install it manually.

 To install (add) a Local Printer:


      1. Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers.
           2Click Add a printer. 
      3. In the Add Printer wizard, click Add a local printer.

       4.   On the Choose a printer port page, make sure that the Use an existing port button and the recommended printer port are selected, and then click Next.

  

5.                   5. On the Install the printer driver page, select the printer manufacturer and  model, and then click Next.

 Ø  If your printer isn't listed, click Windows Update, and then wait while Windows checks for additional drivers.

    

Ø  If none are available and you have the installation CD, click Have Disk, and then browse to the folder where the printer driver is located. (For additional help, consult the printer manual.)

        6.     Complete the additional steps in the wizard, and then click Finish.

 

Tips:

  •          You can print a test page to make sure the printer is working correctly. 
  •  If you've installed the printer but it doesn't work, check the manufacturer's website for troubleshooting information or driver updates. For more troubleshooting information, see Why can't I print? For information about driver updates, see Find and install printer drivers for Windows 7.

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How to setup email account with Outlook 2010 or later

 

Email account setup in Microsoft Outlook 2010 or Later versions

 

After creating a new Outlook account, go to the File tab and click Account Settings; choose Account Settings from the drop-down menu: 

 


 

  • Click New in the Email tab: 

 


 

  • Select E-Mail Account and enter your information: 

 

Your Name – the name you would like the recipients of your emails to see 
E-Mail Address – your full Private Email address 
Password – password for your Private Email account 

 


 

  • Once all the fields are completed, click Next. Disregard any warnings that appear and proceed to the next step. 

    If you are not able to proceed, you may need to repeat the setup process. You can also try to set up the account manually. To manually set up your email account in Outlook, complete steps 1 and 2 (above), then follow the instructions below: 

    1. Choose Manually configure server settings or additional server types option and click Next

 


 

  • Choose Internet E-mail and click Next

 


 

  • Enter/select the following information: 

 


Your Name: the name of your account in Outlook 
E-mail Address: your Namecheap Private Email email address 
Account Type: select IMAP or POP3 from the drop-down menu 
User Name: your full Namecheap Private Email email address 
Password: the password for this email account 
Require logon using Secure Password Authentication (SPA): should be unchecked 

 


 

  • Then click More Settings

 


 

  • Go to the Outgoing Server tab and select My outgoing server (SMTP) requires authentication

 


 

  • Go to the Advanced tab and enter the following Server Port numbers

 


 

  • Click OK to return to the main window. 

  • Click Test Account Settings. If the submitted information is correct, the Status column will display Completed